Refund Policy

Effective date: 10 July 2026

We want you to be happy with your purchase. Here is how refunds work for our digital products and coaching calls.

Digital products

Because our digital products are delivered instantly and cannot be returned once downloaded, all sales are final and we are unable to offer refunds on digital items. If you experience a problem — a missing download link, or a corrupted or incorrect file — email us at hello@ceoinslippers.co.za within 7 days of purchase and we will put it right.

Coaching calls

Payment for a coaching call secures your booking and reserves your time slot. If you need to reschedule, please let us know at least 24 hours before your session and we will happily move it to another time. Because your slot is held just for you, payments for coaching calls are non-refundable, but we will always do our best to find a time that works for you.

Questions

If anything is unclear or you are not happy with your order, please email hello@ceoinslippers.co.za and we will do everything we can to help.